If you do not hear back within 24 hours please eMail or phone to book your appointment (please check your junk eMail folder first). Cancellation / rescheduling fees apply to all appointments.
Please add info@changingstates.co.uk into your eMail system's "safe list". Outlook users: Click here to add Changing States as a contact semi-automatically.
If you choose not to action as above please check your "junk eMail" folder for responses.
An appointment has not been scheduled unless you receive a confirmation by eMail or phone or post from us.
Please note that we take your welfare seriously and make a commitment to your booking.
Please assist us by giving advanced notice of any changes.
With less than 48 hours notice a cancelled or rescheduled appointment will result in the following fees being payable:
Within 48 hours of the appointment will result in a 30% fee being charged.
Within 24 hours the fee will be 70%.
Failure to attend without notice will result in the full payment becoming due.
If you have an infectious illness e.g. cold / flu then please reschedule as early as possible, noting that fees are still payable where applicable.
